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A Certified Quality and Reliability Manager (CQRM) is a professional who is trained and certified to lead and manage quality systems and ensure product or service reliability across an organization.
Key responsibilities:
1. Develops and manages quality management systems
2. Ensures compliance with standards and regulations
3. Leads continuous improvement initiatives
4. Analyzes defects and failures to prevent recurrence
5. Uses data to improve process performance and reliability
6. Oversees audits and quality assurance programs
Number of instructor-led contact hours: 40 Hours
Total credit hours: 48 hours (40+8 assignment hours)
Instructor: Engr. John C. Placente, CMBB, PMP
Training modality: Instructor-led, activity-based and hands-on
Training and certification fees: Please see the course schedule for fee guidance.
At the end of the training and after successful completion of course requirements, NIEVGEN shall award the following:
Award 1: Certified Quality and Reliability Manager
The certifications are awarded based on competencies and merits. NIEVGEN (and its assessors) has the sole authority over the awards. Awarded certifications are owned by NIEVGEN and may be withdrawn if the receipient showed undesirable and unethical behaviors.
The certification is verifiable via https://verify.nievgen.com or by emailing us at training@nievgen.com.
CQRM-01. Understand quality and reliability management.
CQRM-02. Understand the roles and responsibilities of a Q&R manager.
CQRM-03. Lead and manage the quality and reliability department.
CQRM-04. Understand strategic, tactical and operational planning and management.
CQRM-05. Manage suppliers.
CQRM-06. Manage inputs (man, machine, materials, methods, measurement and environment).
CQRM-07. Manage processes.
CQRM-08. Manage outputs (products and services).
CQRM-09. Manage customers.
CQRM-10. Implement quality management systems.
CQRM-11. Use data-driven management systems.
CQRM-12. Use structured problem solving.
CQRM-13. Implement audit and resolution systems.
CQRM-14. Implement change control management systems.
CQRM-15. Manage the document control center.
CQRM-16. Use Power BI for management reporting.
CQRM-17. Use quality and reliability statistics for management.
CQRM-18. Use Minitab for quality and reliability statistics.
CQRM-19. Implement continuous improvement programs.
CQRM-20. Implement service desk systems for quality management.
1. The participants must have a windows-computer (laptop and desktop). Demo software will be provided to the participants during training.
2. The participants must install ZOOM and Google Chat (also available in mobile phones).
3. The participants must commit to attending the whole class and submitting all the competency requirements of the class.
4. The participants must demonstrate excellence and must fully participate. Participants must be courteous at all times.
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JOHN C. PLACENTE, PMP, PMI-ACP, PMI-PBA
General Manager, NIEVGEN
Years of Experience: >20 years
Doctor of Business Administration, MAPUA
Master of Business Administration, Heriot-Watt University
Master of Science in Electrical Engineering (Cum Laude), MAPUA
Bachelor of Science in Mechanical Engineering (With Distinction), UC
Bachedor of Science in Electrical Engineering (Cum Laude), PLM
Project Management Professional (PMP), PMI
PMI Agile Certified Practitioner, PMI
PMI Professional Business Analyst, PMI
Certified Project Manager, PRINCE2
Corporate Lean Six Sigma Master Black Belt, MAPUA
Certified Lean Six Sigma Master Black Belt, GreyCampus
Certified Six Sigma Master Black Belt, Arizona State University
Certified Six Sigma Black Belt, Arizona State University
Certified Professional Manager, COPC
Certified Professional Manager, James Madison University
Certified Senior Human Resource Professional - International, HRCI
Certified Reliability and Maintenance Professional, SMRP
ISO9001:2015 Lead Auditor, Neville-Clarke/CQI
Registered Electrical Engineer, 15th Placer/Gold Medalist, PRC
IMPORTANT NOTE FOR COMPANY ENROLLMENT: If your registration is to be paid by your company, please email us directly at training@nievgen.com or jcplacente@nievgen.com. The instructions below are for SELF-FINANCED training enrollees.
NIEVGEN PAYMENT STEPS FOR SELF-FINANCED ENROLLEES (INDIVIDUAL)
STEP 1: Pay the training and certification fee via digital transfer or bank payment:
ASIA UNITED BANK
Account Number: 097-11-000601-4
Account Name: NIEVGENTECH
OR
ASIA UNITED BANK (AUB)
Account Number: 097-11-000569-4
Account Name: NIEVGEN
Step 2: Email the proof of payment via finance@nievgen.com and jcplacente@nievgen.com. Email also a 2x2 face picture (for certification purposes)
Step 3: Register your payment via https://www.nievgen.com/ENROLL.html. Fill up the COURSE REGISTRATION FORM.
Step 4: Add us at https://www.facebook.com/nievgen.manila02 and https://www.linkedin.com/in/nievgenconsult
Step 5: Wait for the training calendar from us.
OTHERS:
1. Download ZOOM.
2. Prepare your web camera, strong internet and better if you have an adjacent monitor.
3. You must have laptop or desktop.
4. We are instructor-led, activity-based and hands-on training.
NIEVGEN collects and keeps minimum personal information from enrollees for the purposes of class administration, lecture/training recording, performance review/assessment, certificate dissemination, distribution and delivery to residences or offices. Our classes are recorded and trainees' activities and data are also recorded. Class pictures, as evidences of the training workshop are collected and posted also on our social media sites and websites. We also provide the courier (LBC, JTExpress and others) with your information so they can deliver the certificate to the address that you are going to provide us. In ENROLLMENT and PAYMENT, you allow NIEVGEN to collect and process your information for purposes mentioned above.
DO NOT ENROLL IF YOU HAVE PRIVACY ISSUES AND CONCERNS AS YOU MUST FIRST PRIORITIZE YOUR SAFETY AND DATA.
Contact training@nievgen.com for further clarifications.